FAQ-Zhangjiagang Comark Machinery Co.,LTD.

Q

Are you a trading company or manufacturer?

A

We are a manufacturer, we supply machines with factory prices and good quality. Welcome to visit us!

Q

What is your guarantee or the warranty for the quality if we buy a machine from you?

A

We offer high-quality machines to your with 1-year guarantee and supply life-long technical support.

Q

When can I get my machine after I paid?

A

Normally production time is around 35-75 days. The exact time depends on what kinds of machine you ordered. The shipping time is based on your destination port.

Q

How to install my machine when it arrives? How much the installation cost?

A

We will send our engineers to your factory to help install the machines and train your staff on how to operate the machines, customer pay round-air tickets, accommodation and USD 80 per day per person.

Q

How long for the installation?

A

According to your machines order, we will send one or two experienced engineers to your factory to help installation and training, it will take about 15 to 30 days.

Q

How about the spare parts?

A

We will send one year enough easy broken spare parts together with the machines. During the warranty time, we will supply the spare parts and be responsible for the delivery charge.

Zhangjiagang Comark Machinery Co.,LTD.

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FAQ

Are you a trading company or manufacturer?

What is your guarantee or the warranty for the quality if we buy a machine from you?

When can I get my machine after I paid?

How to install my machine when it arrives? How much the installation cost?

How long for the installation?

How about the spare parts?

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